Best Western Hotel Residence Italia

I like everything about this hotel, the employees are very friendly rhe hotel is very clean and tidy. The room it self is spacious and had AC. There was also a fridge and and a small cooking place. The breakfast is excellent as well as the room service. 15 min walk to Poetto beach. For the price its a 10 out of 10. It exceeded my expectations for a 3 stars hotel.

The receptionists were fantastic and they made our stay even better. We arrived just after 12pm so we were too early to check in but the receptionist found us a room and allowed us to check in early. During our stay we had to go to reception a few times for queries and the staff were fantastic and answered any questions we had. When we checked out the receptionist went out of her way to ensure we could get a taxi to the airport. The local taxi service was very busy so it was difficult to get a driver but she stayed on the phone to try get a taxi for us.

The staff were exceptionally helpful and quick to help, especially Riccardo and Sylvia. Unfortunately I dont know the names of the all the staff, but they too were extremely helpful, be it at reception, housekeeping and at breakfast.

Location is great - lots of options for coffee and breakfast nearby. Walking trails accessible without a car. Dog friendly, though they'll ask for a €150 damage deposit in cash... Morning staff was super friendly and accommodating.

Exzellent breakfest, good location to go downtown with nearby shopping mall if you forgot something to pack. Happy to use their underground parking since it was rather hot.